- Oldham, United Kingdom
Last updated: 22 April 2026
Business details
Business name: LUVmyhome
Contact name: Nazar Khan
Email: nazarkhan@hotmail.co.uk
Alternative website email currently displayed online: info@luvmyhome.org.uk
Phone: 07845425812
Website: luvmyhome.org.uk
Location: Manchester / Oldham, United Kingdom
Preferred contact method: WhatsApp
These Terms and Conditions govern your use of the LUVmyhome website and any enquiries, purchases, delivery arrangements, or related services offered through the website.
By using this website, submitting an enquiry, placing an order, or otherwise engaging with LUVmyhome, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use the website or place an order.
LUVmyhome supplies sofas, settees and other soft furnishings and also provides associated delivery and logistics services. The website is intended for customers in the United Kingdom, with a particular focus on Greater Manchester, Cheshire, Lancashire, South Yorkshire, Derbyshire and West Yorkshire.
You agree to use this website only for lawful purposes. You must not use the website in any way that may damage, disable, overburden or impair the site, or interfere with any other person’s use of it.
You must not attempt to gain unauthorised access to the website, server, hosting environment, forms, or connected systems.
The website provides general information about LUVmyhome’s products and services. Product descriptions, photographs, pricing information, availability statements and delivery times are provided for general guidance only and may be updated, amended or withdrawn without notice.
LUVmyhome makes reasonable efforts to ensure that information on the website is accurate, but does not guarantee that all content is complete, current or free from error at all times.
Any dimensions, colours, finishes, materials, images, descriptions and specifications shown on the website are approximate unless expressly stated otherwise.
Product images are for illustration only. Actual products may vary slightly in appearance, colour, texture or finish depending on manufacturing changes, screen settings and natural material variation.
Availability of products is subject to stock and supplier position at the time of order confirmation.
An enquiry made through the website, by phone, email, WhatsApp or contact form does not constitute automatic acceptance of an order.
A binding contract for the supply of goods or services will arise only when LUVmyhome confirms the order and, where applicable, confirms the agreed price, scope, delivery terms and payment arrangements.
LUVmyhome reserves the right to refuse or cancel any order where there is an error in pricing, stock availability, delivery coverage, product information, suspected misuse, or any other legitimate business reason.
All prices communicated by LUVmyhome are subject to confirmation before an order is accepted.
Unless otherwise stated, prices may exclude any additional charges for special delivery requirements, non-standard access, stair carries, assembly, disposal of old furniture, or deliveries outside the normal service area.
Payment terms will be confirmed with the customer before dispatch or performance of services. LUVmyhome may require full or partial payment in advance.
If payment is not received when due, LUVmyhome may suspend, postpone or cancel the order.
LUVmyhome aims to provide fast and reliable delivery, but all delivery dates and times are estimates only unless specifically agreed in writing.
Delivery may depend on stock availability, route planning, weather, traffic, supplier lead times, access constraints and other factors outside reasonable control.
The customer is responsible for ensuring that:
the delivery address is accurate;
there is safe and suitable access for delivery;
the items ordered will fit through entrances, hallways, stairways and intended spaces;
someone authorised is available to receive the delivery where required.
If delivery cannot be completed due to failed access, absence, incorrect details, or unsafe conditions, LUVmyhome may charge an additional delivery fee or rearrangement fee.
Risk in goods will pass to the customer on delivery. Ownership of goods will remain with LUVmyhome until full payment has been received in cleared funds.
Customers should inspect goods as soon as reasonably possible after delivery.
Any visible damage, missing items or incorrect items should be reported promptly, and wherever possible on the day of delivery. Photographs should be provided where relevant.
Failure to report an issue promptly may affect the ability to investigate or resolve the matter efficiently, but does not remove any statutory rights you may have as a consumer.
Where you are a consumer, nothing in these Terms removes or restricts your statutory rights under UK consumer law.
If goods are made to order, customised, specially sourced, or ordered to your specific requirements, cancellation or return rights may be limited except where goods are faulty, misdescribed or not supplied in accordance with your legal rights.
For standard goods, any cancellation, return or exchange request will be considered in line with the nature of the goods, the stage of fulfilment, and applicable UK consumer protection law.
Customers should contact LUVmyhome as soon as possible to discuss any cancellation or return request.
Where LUVmyhome provides logistics, transport or related services, those services will be carried out with reasonable care and skill.
Timings for logistics services are estimates unless expressly agreed otherwise. LUVmyhome is not responsible for delay caused by circumstances outside its reasonable control, including traffic, road closures, weather, force majeure events, customer absence, or access restrictions.
You agree to provide accurate, complete and up-to-date information when contacting LUVmyhome or placing an order.
You are responsible for checking product suitability, dimensions, access restrictions and delivery requirements before confirming an order.
You must not submit false, misleading or fraudulent information.
Any statement on the website relating to price, speed, availability, turnaround, or service quality is intended as a general marketing statement unless clearly stated as a binding commitment.
Promotions, offers and special terms may be withdrawn or amended at any time unless already confirmed as part of an accepted order.
All content on this website, including text, layout, branding, logos, graphics, images and design elements, is owned by or licensed to LUVmyhome unless otherwise stated.
You may view and print website content for personal and non-commercial use only. You must not reproduce, republish, distribute, modify or exploit any website content without prior written permission.
The website may include links to third-party platforms or services, including WhatsApp and maps. LUVmyhome is not responsible for the content, availability, privacy practices or terms of any third-party website or platform.
Your use of those third-party services is subject to their own terms and policies.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability which cannot lawfully be excluded or limited under English law.
Subject to that, LUVmyhome shall not be liable for:
indirect or consequential loss;
loss of profit;
loss of revenue;
loss of business;
loss of opportunity;
loss of anticipated savings;
loss arising from delays outside reasonable control;
loss caused by inaccurate information provided by the customer.
To the fullest extent permitted by law, LUVmyhome’s total liability in relation to any claim connected with goods or services shall be limited to the amount paid by the customer for the relevant goods or services giving rise to the claim.
LUVmyhome does not guarantee that the website will always be available, uninterrupted, secure or error-free.
Access to the website may be suspended, restricted or withdrawn temporarily or permanently for maintenance, updates, operational reasons or events outside reasonable control.
Use of personal data is governed by the LUVmyhome Privacy Policy. By using the website, you acknowledge that personal data may be collected and processed in accordance with that policy.
If you have a complaint, please contact LUVmyhome using the details below.
Email: nazarkhan@hotmail.co.uk
Alternative website email currently displayed online: info@luvmyhome.org.uk
Phone: 07845425812
WhatsApp: available via the website
Website: luvmyhome.org.uk
LUVmyhome will aim to review and respond within a reasonable time.
LUVmyhome may update these Terms and Conditions from time to time. The latest version will apply to use of the website and will be published on the website with the revised date.
These Terms and Conditions are governed by the law of England and Wales.
Any dispute arising out of or in connection with these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
© 2026 LUVmyhome. Sofas & delivery across the North West.